FAQs

[Q:] How soon can we get a reply after we send you an inquiry?
[A:] We will get back to you within 12 hours of the working day. ...

[Q:] Are you a direct manufacturer or a trading company?
[A:] We have our international trade department and produce and sell ourselves...

[Q:] What products can you provide?
[A:] We are a professional manufacturer of aromatic products. We can provide reed diffusers, scented candles, sachets, air fresheners, aromatic oils, and dried flowers...

[Q:] Can you make customized products?
[A:] Yes, we provide customized production services, which can fill orders according to the packaging style specified by the buyer and the perfume provided...

[Q:] What is the capability of your company?
[A:] We have ten employees and have established a packaging design center and essential oil research facilities dedicated to producing higher quality, lower cost, and more advanced fragrance products...

[Q:] How does your company guarantee product quality?
[A:] We will have corresponding inspections after each process. We will do a 100% inspection of the final product according to customer requirements and international standards...

[Q:] What is the payment method?
[A:] When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other forms. When mass production, we usually pay 30% advance and then spend the balance after seeing the bill of lading. Most of our payment methods are T/T; of course, L/C is also acceptable...

[Q:] Where are your goods mainly exported?
[A:] We currently have customers in the United States and Europe, such as BBB, household products, TK, Burlington......